![]() ![]() If the Messages app on your Mac is still not working, signing out and back in may fix the problem. If you’ve checked, and the Messages app is active, follow the steps below to fix the problem on your Mac. While the Messages app rarely goes out, confirming that it’s active is important before you start troubleshooting a problem you cannot fix. You should also check for a system-wide outage on Apple’s System Status page. Have you restarted your Mac? Are you sure you have an Internet connection?
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